Client Satisfaction Survey Name (optional) First Name Last Name Email (optional) How did you hear about us? * How satisfied are you with the appointment booking process? * Excellent Good Average Poor Is the information/pricing clear, and transparent on the website? * Yes No How would you rate the communication from the salon, including appointment reminders, and follow- up messages? * Excellent Good Average Poor How would you rate your promptness of being serviced? * Excellent Good Average Poor How is the ambiance of the salon? * Excellent Good Average Poor Were you serviced with friendliness, and professionalism? * Excellent Good Average Poor How is the cleanliness of the salon? * Excellent Good Average Poor How did you find the value of the experience for your money? * Excellent Good Average Poor Did the techniques, and recommendations provided meet your needs? * Yes No Other If other, please describe. Are there any services/treatments that you would like to see in the salon? Were you satisfied with the final results after your visit? * Yes No How often do you visit the salon? * How likely are you to visit the salon in the next 3 months? * Very likely Somewhat likely Unsure How likely are you to recommend Colour Theory Beauty to someone else? * Very likely Neutral Unlikely What offerings would you like to see that would increase the frequency of your salon visits? * Please list anything that would improve your salon experience. * Thank you! Your feedback is appreciated!
